Privacy Policy
Who We Are
Level Up Home Solutions INC is a renovation and construction company based in Ottawa, Canada. Our services include interior and exterior renovations, fencing solutions, and more. Our website address is: https://leveluphomes.ca.
Data Collection and Use
We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard the information you provide through our website.
Contact Form
When you fill out the contact form on our website, we collect the following information:
- Your name
- Email address
- Phone number (optional)
- Design files or images you upload
- Any additional information you choose to share in the message field
This data is collected to process your inquiry and provide a personalized response. We do not use your information for marketing unless explicitly agreed upon.
Cookies
Our website uses cookies solely to facilitate form submission. These cookies:
- Help retain form data temporarily during your visit.
- Expire automatically once you close your browser.
No additional tracking or analytics cookies are implemented on our website.
Uploaded Images
If you upload design files or images through our contact form, ensure they do not contain sensitive metadata (such as location data). Visitors cannot access your uploaded files; they are used exclusively for project-related communication.
How Long We Retain Your Data
We retain the information you submit for as long as necessary to fulfill your inquiry or project requirements. Once your inquiry is resolved, your data will be securely stored or deleted unless further engagement occurs.
Sharing Your Data
Your data will only be shared with:
- Our internal team members involved in managing your project.
- Third-party service providers when necessary for completing your project (e.g., logistics or design specialists).
We do not sell, rent, or otherwise disclose your information to external parties for marketing.
Your Rights
As a user, you have the following rights:
- Access: You can request a copy of the data we hold about you.
- Correction: You can request corrections to any inaccurate information.
- Deletion: You can request deletion of your data, except where it is required for legal or contractual purposes.
Policy Updates
We may update this Privacy Policy periodically. The latest version will always be available on our website. Please review it to stay informed about how we protect your data.
Contact Information
If you have any concerns or questions about your privacy, please contact us:
Level Up Home Solutions INC
